The watch was shipped by way of UPS. As a consequence of current mishaps with the delivery firm (work expertise), I made a decision to insure the package deal in order that it will price about as a lot as it will price me to interchange the watch and require an grownup signature. This posed an extra step that required me to have a UPS driver (or UPS worker) signal a doc upon pickup (and no, the UPS Retailer is particularly excluded from this train).
I watched the monitoring particulars with bated breath, frightened for some time as a result of affirmation of the recording and movement scans did not seem till the following day. The package deal was delivered and signed for by SGUS, and the following day earlier than midday I obtained a affirmation of receipt by way of electronic mail and SMS, in addition to a login to trace the service standing of the watch.
By logging into the Swatch Group buyer info system, the progress and standing of the service shall be displayed. After receiving the watch, it took a couple of week for the technical prognosis to be accomplished and a value estimate to be revealed. I merely authorized the estimate on their web site and offered a bank card the identical day I obtained the estimate. The system additionally acknowledged that the anticipated completion date of the service is 4 weeks later.
A couple of weeks later I obtained notification that the upkeep is not going to be accomplished by the unique estimated date and can take one other month. Not a giant deal, however lower than two weeks later the standing was up to date to say service is full. So in the long run the watch was obtained on August twenty fourth, the service was accomplished on October 4th and I obtained the watch by way of UPS on Friday October 14th. It was like Christmas got here early!
The watch was delivered in a pink Omega journey case, together with bill, timing card and a bag with all elements eliminated and changed (arms, crown, pushers, gaskets, spring bars and bracelet pins).
The watch appears like model new. I despatched it in with superb indicators of damage on the bracelet, caseback and case. Now they’re all gone! Polished surfaces have a mirror shine, brushed surfaces have a fair brushing. The one factor I seen and can regulate is that the hand winding by way of the crown has much more resistance than it did earlier than sending it in. I’ve solely been utilizing the look ahead to a couple of days, however all capabilities appear to work effectively. and the clock runs +5 to +8 per day (the timing price on the service middle map says the typical price is 9).
Whereas this watch was already in New Jersey, I spoke to an Omega boutique within the southeast and so they informed me I may give them the watch subsequent time. The benefit is that there aren’t any return delivery prices and there could also be no gross sales tax included (I am unsure if that’s the case). This boutique would ship the watch to the service middle in Miami.
Some images from the reunion and screenshots from the Swatch Group service portal web page:
